Ordering

If you experience problems ordering direct from our website, please see our FAQ page for help.

Kotare model kitsets are available from specialist retailers worldwide and direct from www.kotare-models.com with postage from New Zealand charged at cost. 

UK customers: 20% UK VAT (# 427 5129 95) will be added at checkout and paid to your government on your behalf. 

USA customers: 10% US Government Tariff will be added at checkout and paid to your government on your behalf. 

New Zealand customers: 15% NZ GST (# 102 177 436) will be added at checkout and paid to our government. 

Australian customers: 10% Oz GST will NOT be added at check for now, but this will almost certainly change in the future.

Please note that if your order includes 1 or more pre-order items, your order will not ship until all items are available and this can be quite a long time for some pre-orders. It might be best to place separate orders.   

Orders shipped within New Zealand should arrive within 2-3* working days.

International orders should arrive within 3-10* working days.

*Under normal conditions.